About Us

We are a mother (Irene Tory) and daughter (Natalie Macey) team with an extensive background in printing, copying and secretarial services. Our Ballina business originally started as Profsec Secretarial Services in 1984 and merged to become Copy That @ Profsec in 2006.

In February 2015, our business experienced further growth, incorporating East Coast TV/Auto Guide as a subsidiary. We produce 24,000 copies of the television/auto guide fortnightly and distribute these at no cost to homes and businesses from Evans Head to Byron Bay and inland to Lismore.

Our Ballina based secretarial, printing and copy business services the local area and nationally. We pride ourselves on being a one-stop-shop for all your photocopying and administration needs.


"Great people, Great service!"

- Sam Sinclair

"Big huge thanks for your generous contribution to making FEAST such a delicious success from everyone at Forget Me Not and Cycle for Brighter Futures"

- Forget Me Not Charity Organization

"I have been using Copy That @ Profsec for several years. I really like working with them because they know what they're doing, they're fast, and they're easy to deal with. That's it in a nutshell! For small formatting jobs Natalie is very quick to get the work back to me, and is understanding about my tight deadlines. Some of our projects are very large, complicated training manuals which require a lot of coordination. Natalie and Irene will stay back till midnight to get the work done (if need be) and get it done well. While I don't want them to work so late, it's nice to know that there's that level of commitment to the client. In the end it's the people who make or break a business, and I find everyone at Copy That @ Profsec to be friendly yet efficient, and always willing to go the extra mile."

- Susan Germein (Rivers Learning & Development)